Shipping Policy
Due to legal restrictions on shipments of wine we are only permitted to ship to certain states. Please contact us for more information on our shipping policies. Guest Relations 707.433.8178 ext 209 or email guestrelations@lancaster-estate.com
Order Processing
Orders are processed within 24 - 48 hours of receipt. Please allow 5 -7 business days for normal delivery unless otherwise stated. To ensure that the quality of your wine is not comprised all shipments are made on Monday, Tuesday or Wednesday.
Freight and taxes are calculated towards the end of the online ordering process. At this time we do not ship wine outside the United States.
Required Legal Notice
All wine orders must be placed by a person 21 years of age or older. Shipper requires verification of age at the time of delivery. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. The order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer. We recommend use of a business address to facilitate delivery of your purchase. No delivery to P.O. Boxes.
Return/Refund Policy
Lancaster Estate will issue a refund for product returned, less shipping charges, due to damages or spoilage. Should you have any issues with product received, please call 707.433.8178 ext 209 or email guestrelations@lancaster-estate, so we can further assist you.